Customers reacted with shock and said they feel bad for fellow travelers who may be stranded and confused about what to do next.
WASHINGTON — Spirit Airlines shut down operations overnight, leaving passengers across the country, including at Baltimore-Washington International, scrambling to find alternate flights.
Regionally, BWI was the only airport offering Spirit service, and the airline was the airport’s second-largest carrier behind Southwest Airlines.
By Saturday, the shutdown was already visible inside the terminal. Spirit kiosks sat empty, with no customer service agents available to assist travelers.
“We come to BWI all the
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